Customer Success Automation Platform
FeaturedProactively prevent churn with AI-powered health scoring & outreach
- Complete workflow template
- Video tutorial & documentation
- 30-day email support
Need Expert Help?
HZ Empowerment Group (Verified Partner) can deploy & customize this for you in 1 week.
Request Quote →Overview
Transform your customer success team from reactive to proactive. This mini-SaaS platform monitors product usage, support tickets, NPS scores, and billing data to predict churn risk and automatically trigger personalized outreach. Built with n8n + Supabase + React dashboard. Features: - AI-powered health scoring (usage, engagement, support sentiment) - Automated playbooks for at-risk accounts - Personalized outreach emails (generated by GPT-4) - Success metrics dashboard for CSMs - Renewal forecasting & upsell identification - Integration with Stripe, Intercom, Zendesk, Mixpanel Reduces churn by 15-25% on average by catching at-risk customers early.
ROI Impact
What's Included
Technical Requirements
- n8n cloud or self-hosted (8GB RAM)
- Supabase project (free tier works initially)
- Vercel account for dashboard hosting
- OpenAI API key
- Integration with product analytics (Mixpanel, Amplitude, etc.)
- Stripe or ChargeBee for billing data
Frequently Asked Questions
How accurate is churn prediction?
Initial models are 70-75% accurate. After 3 months of training on your data, accuracy improves to 85-90%.
Can I customize the health score factors?
Yes! You control which metrics matter most (usage, NPS, support tickets, etc.) and their weights.
Does it work for B2B SaaS only?
Primarily designed for B2B SaaS, but can be adapted for B2C subscription businesses.
What if we don't use Stripe?
We support Stripe, ChargeBee, Recurly, and can add custom billing integrations.